VoIP Features

Basic Features

Local Numbers:
Local phone numbers in over 150 US area codes

Toll Free Numbers:
Make it easy for customers to contact you and save money

Virtual Numbers:
Portray a local phone presence by using local numbers in other geographical locations

Local Number Portability (LNP):
Keep an existing phone number by porting it from the current provider

Web Portal Interface:
Administrators and users configure and manage their own services thru an easy-to-use Web interface.

Emergency Service (911)

Basic VoIP Features


VoIP Calling Features

Calling Features

Caller ID/On Call Waiting:

Know who’s calling before you answer

Call Forwarding:

Don’t miss any calls. Redirect calls to your mobile or other phone

Call Hold:

Easily put a call on hold while you answer another call

Call Transfer:

Attended Transfer (alert forwarding party before transfer) & Blind Transfer (transfer the call directly)

Call Conference (Three-way calling):

Add a second outgoing call to an already connected call

Do Not Disturb:

Callers go directly to voicemail when you don’t want to be disturbed

Call Logs:

Detailed call records by extension or account


Voicemail Features

Voicemail Greeting Options:

Unavailable / Busy / Employee’s Name

Voicemail to Email:

Receive voicemail as a .wav file attached to email

Remote Access:

Check voicemail through web interface

Multiple Mail Folders:

The ability to organize and save old voicemails

Visual Waiting Indicator

Works with the IP phones message indicator light

VoIP Voicemail Features


Auto Attendant Features

Day and Night Mode Schedule:

Create different greetings according to time of day and day of week

Dial-By-Name Directory:

Callers can dial a last name to get to the extension they need

Virtual Departments

Set up a call group based on job function

Multiple Auto Attendants

Play different greeting message on each incoming phone number

Import Greetings

Upload third-party professional greetings to use as auto attendant greetings


Inbox Features

Access Deleted Items

Recover deleted voice and fax items from your mail inbox

Advanced Features

Real-time status of all extensions within the PBX

TESTIMONIALS

"Since We have joined IP Phone System, we have enjoyed the new technology. Our phone bills have also been much less."
- Giovanni A.

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