Comprehensive VoIP Phone Features in NYC, NY
When you are looking for an ideal phone system for your business, a VoIP system is a perfect solution. At IP Phone System Inc., we offer complete systems with a number of VoIP phone features in NYC, NY. This includes standard phone features such as call forwarding and caller ID, as well as more advanced options such as voicemail to email and virtual phone numbers.
With the numerous features offered in our VoIP phone plans, you are sure to have the complete communications solutions you need for your business. Contact us to learn more about the VoIP plans and features we have to offer and let our team provide you with the telecommunications services you require.
Covering Our Clients’ Communication Needs
At IP Phone System Inc., we always strive to provide the best VoIP business solutions to our clients. We want to ensure that you have the equipment and resources you need to have a fully functioning and feature-rich communication system for your business. This way, you can easily keep in contact with your clients and customers. Plus, by choosing a VoIP system, you can customize the features you require to meet the specific needs of your business.
VoIP Features
Address Book
This enables a Hosted PBX user to easily manage their contacts across multiple devices
Integration
Alternate Numbers
In addition to the user’s main phone number, multiple alternate phone numbers
Anonymous Call Rejection
Incoming calls from parties who do not deliver their name or telephone number
700/900 Blocking
This blocks a station from placing calls to 700 and 900 numbers.
Automatic Line
This automatically dials a pre-assigned extension number or external telephone number
Direct Connect (“Hotline”)
Auto-Attendant
This interactive capability presents calls with an automated to route their calls
Auto-Pay
End users can easily manage their auto-pay options via the self-care interface
Auto-Provisioning Profiles
These tools were developed to enable our customers to quickly provision
Billing and Customer Management
Like all our solutions, Hosted PBX solution provides integrated
Busy Lamp Field (BLF)
The BLF service allows monitoring on the physical attendant console of the line status
Call Barring
Call Barring allows you to prohibit outgoing calls to specific destinations
Call Forwarding on Busy
You can control where to forward incoming calls
Call Forwarding Always
This automatically routes all incoming calls for a given extension to another number
Call Forwarding on Don’t Answer
This can automatically route incoming calls for a given extension to another pre-selected
Call Park / Call Pickup
This enables the user to place a call on hold, move to a different location, and then resume the call
Call Recording on Demand
Call Restrictions
This prevents certain types of calls from being made or received by particular stations.
Station Restrictions
This prevents certain types of calls from being made or received by particular stations.
Call Return
Your users can originate a call to the last party or number that called them
Call Screening
This allows calls to be directed based on the caller’s ID (and, optionally, on which of the phone-line DIDs was called)
Conditional Call Forwarding
Call Transfer
his transfers an existing call to another party (inside or outside the Hosted PBX
Call Waiting
Users can be alerted of one or more calls awaiting connection during a current conversation.
Control Call Waiting
This enables/disables delivery of the call waiting feature to IP phones
Caller ID
This feature allows the user to identify the name and telephone number of a calling party before answering an incoming call.
Caller ID on Call Waiting
This feature allows the user to identify the name and telephone number of a calling party before answering an incoming call
Consultation Hold
Calls can be put on hold by depressing the switch-hook or pressing the flash button
Day/Night Mode
Dial by Name Directory
This automated feature enables the Hosted PBX end user to present callers with the ability to route calls to the appropriate employee
Dialing Rules Enhancement
This enables you to define number translation rules per individual site under a customer
DID (Direct Inward Dialing Number)
Distinctive Ringing
See Alternate Numbers
Door Entry Units
Door Entry Units which can provide security control and intercom services
Extended Billing Periods
This allows the closing of customer billing periods with a delay to allow enough time to finish importing CDRs or enter manual charges
Fax to Email / Email to Fax
Forward inbound faxes can be the end user’s email address. Outbound faxes can be sent via email, without using a fax machine
Group Pickup
This allows phones in the same Hosted PBX environment to answer each other’s calls
Hunt Groups
This allows calls to be redirected to other predetermined lines when the line called
Intercom Dialing
This allows a receiving phone to auto-answer a call and activate speakerphone mode
Message Waiting Audible
This provides the user with an audible notification
Message Waiting Visual
This provides the user with a visual indication when messages have been left in the company’s voice mail system
Mobile Extension
Multi-Language IVR (Interactive Voice Response)
This capability enables your Hosted PBX users to offer IVR prompts in multiple languages
Multiple Call Appearances
This allows each station to have two or more appearances of the user’s primary phone number
Multiple Pickup Groups
Phone lines in the same Hosted PBX can be grouped so that phone line owners within the group may answer each other’s calls by merely dialing a Group Pickup Prefix on their phones
Music-On-Hold (MoH)
This provides music for callers who are waiting on hold
Operator Panel
Public Address (P.A.) System
Remote Voicemail Access
Robocalls Blocking
In recent years, some telemarketers have used technology to bombard consumers with hundreds of millions of prerecorded calls that are often unwanted and frequently deceptive. On September 1, 2009, new FTC rules went into effect prohibiting most prerecorded telemarketing calls, commonly known as robocalls, unless the telemarketer has the consumer’s prior written authorization to transmit such calls.
Unfortunately, the statistics is not very positive. U.S. robocalls rose for the second straight month in April 2017 to 2.5 billion calls received nationwide, equaling a pace of 965 robocalls placed every second on average across America during the month, up from 917 robocalls per second in March.
This feature allows to dip the database of known telemarketing numbers and reject inbound robocalls. Please contact us 718-477-4663 for an introduction to iP Phone robocalls blocking partner.
Selective Call Acceptance (SCA)
Selective Call Forwarding (SCF)
Selective Call Rejection (SCR)
Self-Care Interface for End Users
SMS Message Processing
Enables the sending and receiving of SMS messages directly to users
Speed Dialing
This allows the user to dial frequently called telephone numbers
tation Message Detail Recording (SMDR)
This feature allows the corporate telecom manager to receive call detail records on a per- station basis before the monthly
Three-Way Conferencing (Three-Way calling)
Users can add a third party to an existing conversation forming a three-way conference call
Toll Restriction
This blocks a station from placing calls to telephone numbers that would incur toll charges.
Virtual Office
This enables small and home-based business end users
Virtual Phone Numbers
A Virtual Phone Number is a real telephone number that is not associated to a physical phone line
Virtual Receptionist
Please see Auto-Attendant
Voicemail to Email
Voicemail to Text Transcription (v2t or VTT) 15
Voice VPN (Virtual Private Network
WebRTC
Inbox Features
Access Deleted Items
Recover deleted voice and fax items from your mail inbox
Advanced Features
Real-time status of all extensions within the PBX